FAQ

How long will it take to receive the artwork?

Please allow up to 5 working days for processing orders prior to shipping. Working days exclude weekends and public holidays. If you require your delivery by an earlier or specific date please contact me to discuss shipping options.

Can I return artwork if I change my mind?

Yes! I’m happy to accept returns within 14 days of receipt of delivery if you change your mind about your purchase. A full refund will be granted on condition the artwork is returned in its original condition. Refunds will be for the original sales price of the artwork (minus original shipping cost).

Return delivery costs (securely packaged and sent tracked, insured and signed for) will be at the customer’s expense. Please contact me at amy_davidson@me.com if you wish to process a return.

Colour Accuracy

All images are as true to the artwork colours as possible on my device. Please note that variability in colours can occur on different devices due to the brightness, colour settings and even the type of screen on your device which can affect how a piece of artwork appears online versus in person. If after purchase you are unhappy with the artwork due to this you may return the artwork within 14 days of receipt.

How do I commission artwork?

Please take a look at the commissions page (link below) which tells you all about the process.

Cancellations

I will never cancel an order unless it is completely unavoidable and every effort will be made to fulfil each order within the time agreed but delays and cancellations may occur for reasons beyond my control. I reserve the right to cancel orders for any reason, refunding the customer for the full amount immediately. I will avoid this at all costs.

Terms & Conditions - HERE

Privacy Policy - HERE